REBELLION SHOP BACK OPEN

18 September 2020

REBELLION SHOP TO RE-OPEN ON MONDAY 21st SEPTEMBER

We are pleased to announce that after several months our shop will be re-opening on Monday 21st September.

We've been busy cleaning and getting everything ready for you and are very much looking forward to having visitors again.

There are a couple of changes since we closed, we have a new beer tasting policy and have also introduced some COVID control rules.These will both be explained below.

 

New Beer Tasting Policy

 

We are very sorry to announce that we will be ceasing to offer free pints of beer from our brewery shop. We are committed to you being able to try all our beers so you will be able to come to the tasting bar in the shop and try any of our beers in 100ml tasters.

There are several reasons behind this major policy change:

History
Many years ago we started allowing customers the option of trying beer for free within our shop. In recent times this has become a central theme of the shop and increasingly popular.
In the 12 months pre COVID we had become worried about the amount of beer we were giving away and its impact on the profitability of the business. We were also aware of the impact free sampling was having on our shop and its ability to run effectively, as well as causing us severe car parking issues on a regular basis.

COVID Impact
When COVID hit we lost 80% of our entire business and this is having a significant ongoing effect on the businesses profitability. Even with the pub trade re-opening up we are still very nervous as to the future and ongoing profitability of our sector.
As a consequence of the above concerns, we have reluctantly come to the decision that we can now no longer afford the free samples option. Whilst we appreciate this is a major change in policy, we hope you will understand our reasoning behind the change. You will still be able to try all the beers from our tasting counter in the shop and as ever we would really value your feedback on the beers.

 

Future...Rebellion Tap Room

We have always enjoyed the buzz of the site when busy and would like this to continue in the future, however in a somewhat more manageable way. Consequently, we will be looking to introduce a Brewery Taproom, which will be attached to the shop. We are not in a position to do this currently but please watch this space as our plans develop.
When we do open the taproom, we will be introducing a customer loyalty program that will run in tandem with our membership scheme and offer benefits that will be redeemable in the taproom.

Apologies once more for this change and we hope you understand our reasoning behind the decision and continue to support us moving forward.

Our ultimate aim is to provide amazing beer and service to our customers and we need a viable business to continue to do this in the future.
 
Shop Opening times
Current shop opening times are as follows:
Mon-Wed:  9:00am to 6:00pm
Thur - Sat: 9:00am to 7:00pm

Covid Control

In order to welcome you back into our shop, we are having to implement several new rules to ensure that both you and the staff are safe throughout your visit.

As per government guidelines, please can we ask you to wear a mask at all times.

Our staff will also be wearing face coverings as we feel it's a bit one-sided if only you have to!

On entering the shop please sanitize your hands. There are other areas within the shop where you can sanitise your hands.

Depending on numbers in the shop you may be asked to wait in a queue outside the main entrance.

We won't have a one-way system but do expect all customers to maintain government guidelines on social distancing between themselves and other customers and staff. 2m, or 1m with risk mitigation where 2m is not

viable. Please give people space.

Where possible please avoid handling products when browsing.

We would prefer you to pay by card though we will have 1 cash till.

If you are displaying any symptoms of Coronavirus, please do not enter the shop or drive through, we can do free delivery within a 15 mile radius of the brewery.

All contact areas within the shop will be regularly sanitised.

Apologies for all the rules, they really are for everyone's benefit.

We will also not currently be offering samples of non-Rebellion products.

Why Visit The Shop?

Taste the new beers as they become available or ones you've not tried before

Wine advice from Simon, our wine expert (300 wines to choose from)

Extended range of cider to include local cider maker Tutts Clump Cider

Wide selection of spirits and local produce

Wider selection of most goods that are available in the drive-through and on home delivery

Wider selection of membership gifts and the opportunity to discuss more fully any membership questions

Loads of seasonal gift and birthday ideas

Mini barrel training

Make your own bottle pack selection

New food offerings

 

If you would sooner not use the shop, that's totally fine, we will definately keeping our drive through and home delivery services longer term

 

How are we going to protect you?

All shop staff will be wearing a face covering.

We have installed numerous hand sanitizing stations both inside and outside.

Staff will sanitize their hands regularly.

All contact areas within the shop will be sanitised regularly

 

Finally

We're really looking forward to seeing everyone again in the shop and thank you for your past and future support.  

Our utmost priority is the safety of our both yourselves and our staff.

Apologies for sounding so serious, but we will be strictly enforcing these rules and anybody not adhering to them may be asked to leave.