REBELLION SHOP BACK OPEN
18 September 2020
REBELLION SHOP TO RE-OPEN ON MONDAY 21st SEPTEMBER
We are pleased to announce that after several months our shop
will be re-opening on Monday 21st September.
We've been busy cleaning and getting everything ready for you
and are very much looking forward to having visitors again.
There are a couple of changes since we closed, we have a new
beer tasting policy and have also introduced some COVID control
rules.These will both be explained below.
We are very sorry to announce that we will be ceasing to offer
free pints of beer from our brewery shop. We are committed to you
being able to try all our beers so you will be able to come to the
tasting bar in the shop and try any of our beers in 100ml
There are several reasons behind this major policy change:
Many years ago we started allowing customers the option of trying
beer for free within our shop. In recent times this has become a
central theme of the shop and increasingly popular.
In the 12 months pre COVID we had become worried about the amount
of beer we were giving away and its impact on the profitability of
the business. We were also aware of the impact free sampling was
having on our shop and its ability to run effectively, as well as
causing us severe car parking issues on a regular basis.
When COVID hit we lost 80% of our entire business and this is
having a significant ongoing effect on the businesses
profitability. Even with the pub trade re-opening up we are still
very nervous as to the future and ongoing profitability of our
As a consequence of the above concerns, we have reluctantly come
to the decision that we can now no longer afford the free samples
option. Whilst we appreciate this is a major change in policy, we
hope you will understand our reasoning behind the change. You will
still be able to try all the beers from our tasting counter in the
shop and as ever we would really value your feedback on the
We have always enjoyed the buzz of the site when busy and would
like this to continue in the future, however in a somewhat more
manageable way. Consequently, we will be looking to introduce a
Brewery Taproom, which will be attached to the shop. We are not in
a position to do this currently but please watch this space as our
When we do open the taproom, we will be introducing a customer
loyalty program that will run in tandem with our membership scheme
and offer benefits that will be redeemable in the taproom.
Apologies once more for this change and we hope you understand our
reasoning behind the decision and continue to support us moving
Our ultimate aim is to provide amazing beer and service to our
customers and we need a viable business to continue to do this in
Shop Opening times
Current shop opening times are as follows:
Mon-Wed: 9:00am to 6:00pm
Thur - Sat: 9:00am to 7:00pm
In order to welcome you back into our shop, we are having to
implement several new rules to ensure that both you and the staff
are safe throughout your visit.
As per government guidelines, please can we ask you to wear a mask
at all times.
Our staff will also be wearing face coverings as we feel it's a
bit one-sided if only you have to!
On entering the shop please sanitize your hands. There are other
areas within the shop where you can sanitise your hands.
Depending on numbers in the shop you may be asked to wait in a
queue outside the main entrance.
We won't have a one-way system but do expect all customers to
maintain government guidelines on social distancing between
themselves and other customers and staff. 2m, or 1m with risk
mitigation where 2m is not
viable. Please give people space.
Where possible please avoid handling products when browsing.
We would prefer you to pay by card though we will have 1 cash
If you are displaying any symptoms of Coronavirus, please do not
enter the shop or drive through, we can do free delivery within a
15 mile radius of the brewery.
All contact areas within the shop will be regularly
Apologies for all the rules, they really are for everyone's
We will also not currently be offering samples of non-Rebellion
Why Visit The Shop?
Taste the new beers as they become available or ones you've not
Wine advice from Simon, our wine expert (300 wines to choose
Extended range of cider to include local cider maker Tutts Clump
Wide selection of spirits and local produce
Wider selection of most goods that are available in the
drive-through and on home delivery
Wider selection of membership gifts and the opportunity to
discuss more fully any membership questions
Loads of seasonal gift and birthday ideas
Mini barrel training
Make your own bottle pack selection
New food offerings
If you would sooner not use the shop, that's totally fine, we
will definately keeping our drive through and home delivery
services longer term
How are we going to protect you?
All shop staff will be wearing a face covering.
We have installed numerous hand sanitizing stations both inside
Staff will sanitize their hands regularly.
All contact areas within the shop will be sanitised
We're really looking forward to seeing everyone again in the
shop and thank you for your past and future
Our utmost priority is the safety of our both yourselves and our
Apologies for sounding so serious, but we will be strictly
enforcing these rules and anybody not adhering to them may be asked