Returnable 1 Litre Bottles - FAQs

01 March 2021

We recently introduced our new returnable 1 litre bottles. With the introduction of the new bottles, over 40% of our beer sold through the shop, drive-through and home delivery will be in returnable, reusable containers.

Here are some Q&As we hope clear up all of your questions, any other questions please email (info@rebellionbeer.co.uk) or call us on 01628 476594.

Enjoy the new bottles and of course the beer!

 

 

Why the change? 

Reduce the environmental impact of the brewery 

Improved beer quality 

 

How to return your bottles? 

If dropping back to the brewery, simply bring them along and when you place your  order we'll take them off your hands and refund you 30p for each return. 

Online, you'll be able to enter the number of bottles you'd like collected and the discount will be added to the order you're placing. Our driver will then collect the bottles when we deliver your order. Please leave empty bottles in an obvious place if you'll be out when we deliver. 

 

Where to return your bottles 

At the brewery. Go to the shop (when open) or drive-through. Our staff will be on-hand to help. 

We will collect them from your house when we deliver your next order, this only applies to local home delivery service, not orders sent via courier we're afraid. 

 

Do you need to rinse your bottle before returning it? 

Please rinse out the bottle with water when it is empty, avoid putting anything in the bottle. 

Close the swing top to keep it sealed and stop it from drying out, that really helps in minimising the chemicals used during the cleaning process. 

 

How much do you get for returning a bottle? 

You'll receive 30p per bottle returned. 

 

Can I save up the credit and use it later? 

No, your discount is taken off the total of an order placed at the same time as the bottles are returned or when the order is placed online. 

 

Will a 1 litre cost more to buy? 

Not if/when you bring the empty back. The beer is actually 10p cheaper,  however  the refundable deposit of 30p  is  added to the price of a 1L bottle. This is  to help  incentivise customers to bring back the bottles and therefore reduce our glass usage significantly.

 

I don't want to pay more for re-usable bottles? 

You don't, provided you can get them back to us or we collect them within our free home delivery area, if fact you save money by doing so. 

Unfortunately, whilst we would love to keep the prices as now, the project would be too loss making for us to be able to continue with  it long term. Clearly if you don't bring the bottles back, you are paying 20p more than now and we are sorry for that. We considered running with our existing bottles + the new ones but logistically this would be very difficult for us and would then restrict our 1 litre bottled range as we would have to hold 2 x 1 litre stock items for each product. We are hoping that you find the new bottles offer a sufficiently higher quality of beer that you feel it's still good value for the price. Alternatively, bring them back and save money. 

 

How do I get my refund  online? 

Once you get to the checkout in our online shop, a  pop-up box will appear to ask if you have any empties to return. You will automatically be credited on your current order for the number of empties you want us to collect. Our driver will then collect the empties when he makes the delivery. For any empty bottle collection, you need to fulfil the normal free delivery rules. We can't just come by to collect empties only unfortunately. 

 

Where to buy your new 1 litre swing top bottles 

At the brewery shop (when open) and drive-through  

From the online shop.

 

Is there a maximum number of bottles that can be returned at once? 

At the drive through no limit 

Online there is a maximum of 30 bottles per purchase.